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Qualifications we seek in you:
- Under Graduates & Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A
- Passing Year Range May 2021-Oct 2025
- Must have basic skills in usage of MS Word and MS Excel
- Willingness to work from office
- Must be professional and courteous in all interactions with clients and staff
- Must be able to meet the set targets and work overtime as required
- Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
- Willingness to work in flexible shifts
- Stand for periods of time during meetings and/or other group events
- Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests) with a desire to work in a Back-Office Operations environment
- Manage personal and customer support inboxes efficiently and respond promptly to end-user requests as per customer-specific service standards
- Process service orders, answer queries, maintain account information, and accurately document user details in the ticketing/record system
- Communicate and collaborate effectively with team members, keeping them informed about issue status and sharing relevant updates
- Adhere to schedules, turnaround times, and shift requirements while managing time effectively and handling multiple priorities
- Complete assigned tasks accurately and within the customer-defined Service Level Agreements (SLAs)
- Understand and proactively address users’ concerns by identifying the root cause of issues
- Training and work location from office
- Department: Operations
- Reports to: Team Manager
- Online Written Test
- Technical Interview
- HR Interview
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Mphasis and that is matching to your skillset. Because most of the companies like Mphasis send interview call letters on a first come first serve basis.
- To apply to a job opening in Mphasis at the earliest, first of all you should come to know that there is a job opening in Mphasis . For that, please join "Freshers Jobs Updates" Channel & get Mphasis job updates at the earliest.
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Mphasis Freshers Recruitment 2026 | Trainee Transaction Processing officer | Chennai / Pune , Ajmath , March 11, 2026 at 07:12PM ,

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